General
Everything you need to know about locations, insurance, scheduling, and what to expect as a new patient.
Q: Where are you located?
A: We currently serve patients at two convenient locations in Connecticut - Glastonbury and Rocky Hill. Please visit our Contact page for addresses, directions, and further information.
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Q: Do I need a referral to schedule an appointment?
A: Chiropractors are portal-of-entry providers, so no referral is needed. You can book directly with us for chiropractic care, massage therapy, nutritional counseling, or pelvic floor therapy.
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Q: Do you accept insurance?
A: We are an out-of-network provider and do not bill insurance directly. However, we offer superbills for reimbursement and can guide you on how to use your benefits.
Q: Can I use my HSA or FSA card?
A: Yes, we accept Health Savings Account (HSA) and Flexible Spending Account (FSA) cards.
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Q: What type of payments do you accept?
A: We accept:
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All major credit/debit cards (Visa, MasterCard, American Express, Discover)
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HSA and FSA cards
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Digital wallet options like Apple Pay and Google Pay
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Venmo and PayPal
Payment is due at the time of service.
Chiropractic Care
Answers to common questions about techniques, conditions treated, and what makes our approach unique.
Q: What conditions do you treat with chiropractic care?
A: We commonly treat back and neck pain, headaches, TMJD, sciatica, joint dysfunction, posture issues, and more. Our care is customized to your needs.
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Q: Do you offer gentle or low-force adjustments?
A: Yes. We use a variety of techniques including Diversified, Thompson Drop, and instrument-assisted methods to suit your comfort level and condition.
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Q: How long are chiropractic appointments?
A: Initial evaluations are typically 45–60 minutes. Follow-up sessions are 15–30 minutes depending on your treatment plan.
Pelvic Floor Therapy
Learn how we support pelvic health for all genders, including what to expect during treatment.
Q: Can chiropractors legally offer pelvic floor therapy in Connecticut?
A: Yes. Dr. Bray has advanced training in pelvic floor rehabilitation, which is within the chiropractic scope of practice in Connecticut.
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Q: What issues can pelvic floor therapy help with?
A: We work with pelvic pain, incontinence, postpartum recovery, constipation, diastasis recti, and performance-related concerns.
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Q: Do you see both men and women for pelvic floor issues?
A: Absolutely. We welcome all genders and tailor treatment plans to your anatomy, goals, and comfort level.
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Q: Is internal work always involved?
A: No. Internal techniques are only performed with consent and when clinically appropriate. We also offer effective external-only care options.
Nutritional Counseling
Explore how personalized nutrition, lab analysis, and functional protocols can help restore your health.
Q: What kind of nutrition services do you provide?
A: We offer personalized nutrition counseling with a focus on root-cause healing. Services may include lab testing, supplement protocols, gut repair, anti-inflammatory diets, and lifestyle coaching.
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Q: Do you offer virtual appointments?
A: Yes, nutrition services are available both in-person and via telehealth.
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Q: Can you help me interpret lab work from my doctor?
A: Definitely. We often review existing labs and may recommend additional functional tests for a more complete picture.
Massage Therapy
Understand the clinical difference in our massage sessions and how they support your overall wellness.
Q: What types of massage do you offer?
A: We specialize in clinical and therapeutic massage, including techniques like effleurage, petrissage, friction, trigger point therapy, and IASTM. Every session is tailored to your needs.
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Q: Are massages available at all locations?
A: Massage therapy is currently offered in our Glastonbury office. Availability may vary, so please check the Booking page for options.
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Q: Do you offer prenatal massage?
A: Yes. Please let us know you're expecting when booking so we can plan accordingly.
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Q: Do I have to be fully nude for my session?
A: No, you do not need to be fully nude for any session at Bray Chiropractic & Wellness. Your comfort and consent are always our top priority. For massage therapy, you will be appropriately draped at all times, and you may undress to the level you feel comfortable. We’re happy to discuss any concerns or accommodations before your appointment.
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Q: What if I get an erection during my session?
A: Massage therapy can stimulate the parasympathetic nervous system, which may lead to a physiological response like an erection. While this can be understandably uncomfortable or embarrassing, it is a natural, involuntary reaction and not uncommon.
Appointments & Policies
Details on scheduling, cancellations, intake forms, and preparing for your first visit.
Q: What is your cancellation policy?
A: We kindly ask for 24 hours' notice for cancellations or rescheduling. Missed appointments may be subject to a cancellation fee.
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Q: How do I prepare for my first visit?
A: After booking, you’ll receive digital intake forms via PracticeBetter. Please complete them before your session. Wear comfortable clothing if you’re coming for movement-based care.
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Q: How do I book an appointment?
A: You can book online anytime through our secure portal, or contact us directly if you have questions.
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Q: What is your policy on inappropriate behavior during sessions?
A: We maintain a strict zero-tolerance policy for any inappropriate, sexual, or disrespectful behavior during appointments. Our services are therapeutic, professional, and rooted in clinical care. Any behavior that violates our code of conduct — verbal or physical — will result in immediate termination of the session, and the patient may be dismissed from the practice. Your comfort, safety, and trust are our highest priorities, and we hold those same standards for our team.
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Q: What is your weather policy?
A: Your safety is our top priority. In the event of severe weather, we will post all schedule updates and closures on our social media pages. Additionally, affected patients will be contacted directly by phone. If you feel unsafe traveling due to weather conditions, please let us know — we’re happy to reschedule your appointment without penalty. Virtual visits may be available for nutrition and follow-up sessions when appropriate.