Privacy Policy
Bray Chiropractic & Wellness, LLC

Effective Date: 05/22/2025

 

At Bray Chiropractic & Wellness, LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect personal information obtained through our website: [www.braychiro.com].

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By using our website, you consent to the practices described below.

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1. Information We Collect

 

We may collect personally identifiable information (PII) when you:

• Contact us via form, email, or phone

• Book an appointment through our online platform (PracticeBetter)

• Message us via social media

• Browse our website (via cookies and analytics tools)

 

Information collected may include your name, phone number, email address, and other information voluntarily submitted.

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2. How We Use Your Information

 

We use this information to:

• Communicate with you and respond to inquiries

• Schedule appointments and deliver services

• Send reminders or service-related emails

• Improve website functionality and user experience

• Analyze traffic and user behavior through analytics tools

• Maintain legal and ethical compliance (e.g., HIPAA)

 

3. Third-Party Tools and Services

 

We utilize the following platforms, which may collect or process user data:

• PracticeBetter – A HIPAA-compliant portal used for scheduling, intake forms, and secure communication

• Zoom – Used for telehealth services in a HIPAA-compliant manner

• Wix – Our website host, which uses cookies to ensure site functionality, track usage, and support performance

• Google Services – This includes Google Analytics, reCAPTCHA, Maps, and YouTube embeds. These services may use cookies or collect data such as your IP address, browser type, time spent on the site, and pages visited. Data may be used for internal analytics and site improvement.

 

Each of these services maintains its own privacy practices and complies with relevant regulations.

 

4. Cookies and Tracking Technologies

 

Our site uses cookies through Wix and Google tools. These small files are stored on your device to:

• Track basic website activity

• Enhance performance and user experience

• Help prevent spam (via tools like reCAPTCHA)

• Support embedded services (e.g., maps, videos)

 

You can disable cookies in your browser settings at any time. Disabling cookies may affect certain features of the site.

 

5. Social Media and External Links

 

We maintain business pages on Instagram and Facebook. If you contact us via these platforms (e.g., by DM, call, or email), any information you provide is subject to the privacy policies of those platforms. We do not control the privacy practices of external websites linked from ours.

 

6. HIPAA & Protected Health Information (PHI)

 

If you become a patient, your personal health information is handled in accordance with HIPAA regulations. You will be provided with our full Notice of Privacy Practices through our secure intake process. This separate notice governs how we use and protect your health data during the course of care.

 

7. Your Rights

 

You may request to:

• Access the information we’ve collected

• Correct or update your information

• Delete your data (where legally allowed)

• Withdraw consent to certain uses of your data

 

To make such a request, contact us using the details below.

 

8. Security

 

We take reasonable measures to protect your information, including using secure platforms (such as PracticeBetter and Zoom) for the handling of sensitive data. However, no method of transmission over the internet is 100% secure.

 

9. Changes to This Policy

 

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

 

10. Contact Us

 

If you have any questions about this Privacy Policy or our data practices, please contact us:

📧 drbray@braychiro.com
📞 1-203-303-4760
📍 Bray Chiropractic & Wellness, LLC; 99 Citizens Dr., #19, Glastonbury, CT, 06033