Privacy Policy
Bray Chiropractic & Wellness, LLC
🔐 Your Privacy Matters to Us
At Bray Chiropractic & Wellness, LLC, we respect your privacy and are committed to protecting personal information collected through our website and online services. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website, submit forms, schedule appointments, or interact with us online.
Please review this Policy carefully, particularly if you choose to contact us, book appointments, or communicate with us through digital platforms or social media.
HIPAA Notice of Privacy Practices
YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
You have the right to:
Access your medical record
You may request an electronic or paper copy of your medical record and other health information we maintain about you. Copies or summaries are typically provided within 30 days of your request. A reasonable, cost-based fee may apply. You may also request that we transmit a copy of your health information directly to another person or entity you designate, where technically feasible.
Request corrections
You may ask us to correct health information you believe is inaccurate or incomplete. If we deny your request, we will provide a written explanation within 60 days.
Request confidential communications
You may ask us to contact you in a specific way (for example, home vs. mobile phone) or at a different address. Reasonable requests will be honored.
Request limits on use or disclosure
You may ask us not to use or share certain information for treatment, payment, or healthcare operations. We are not required to agree unless you have paid out-of-pocket in full for a service and request that information not be shared with your health insurer.
Receive an accounting of disclosures
You may request a list of certain disclosures we have made, other than for treatment, payment, or healthcare operations, during the six years prior to your request. One accounting per year is provided at no charge.
Obtain a copy of this Notice
You may request a paper copy of this Notice at any time, even if you agreed to receive it electronically.
Designate a representative
If you have granted medical power of attorney or have a legal guardian, that person may exercise your rights once appropriate documentation is provided.
File a complaint
You may file a complaint if you believe your privacy rights have been violated. We will not retaliate against you for filing a complaint.
Contact:
Bray Chiropractic & Wellness, LLC
drbray@braychiro.com
(203) 303-4760
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, by visiting www.hhs.gov/ocr or calling 1-800-368-1019.
YOUR CHOICES
For certain health information, you may tell us your preferences about what we share, including:
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Sharing information with family members, friends, or others involved in your care
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Sharing information in emergency or disaster relief situations
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Sharing limited information when you are present at the clinic, unless you object
If you are unable to communicate your preference, we may share information if we believe it is in your best interest or necessary to reduce a serious threat to health or safety.
We will never share your health information without your written authorization for:
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Marketing purposes
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Sale of your health information
HOW WE MAY USE OR SHARE YOUR HEALTH INFORMATION
We may use or share your health information to:
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Provide treatment, including coordination with other healthcare providers
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Operate our practice, including administrative, operational, and quality improvement activities
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Bill and collect payment from insurers or responsible parties
We may also disclose your information as permitted or required by law, including for:
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Public health and safety activities
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Reporting abuse, neglect, or domestic violence
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Health oversight activities
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Workers’ compensation claims
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Law enforcement or legal proceedings
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Medical examiner or funeral director purposes
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Organ and tissue donation
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National security or protective services
OUR RESPONSIBILITIES
We are required by law to:
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Maintain the privacy and security of your protected health information
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Use or disclose only the minimum necessary information to accomplish the intended purpose, except where otherwise permitted or required by law
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Notify you promptly if a breach occurs that may compromise your information
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Follow the terms of this Notice
We will not use or disclose your health information in any manner not described in this Notice unless authorized by you in writing.
CHANGES TO THIS NOTICE
We reserve the right to change the terms of this Notice at any time. Changes will apply to all health information we maintain. The revised Notice will be available upon request and posted where required.
This Notice is effective as of January 01, 2026.
Website Privacy Policy
Effective Date: January 01, 2026
Bray Chiropractic & Wellness, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website, www.braychiro.com. This Privacy Policy explains how information is collected, used, and protected when you visit or interact with our website. By using this website, you agree to the practices described below.
No Medical Advice
Information provided on this website is for general informational and educational purposes only and does not constitute medical advice. Use of this website does not establish a provider–patient relationship. Clinical care and medical advice are provided only after a formal patient relationship is established through our secure intake and consent process.
Information We Collect
We may collect personal information when you:
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Contact us via website forms, email, or phone
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Request information or submit inquiries
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Book an appointment through our online platform
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Interact with embedded tools or third-party services
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Browse our website (via cookies and analytics tools)
Information collected may include your name, email address, phone number, IP address, browser type, pages visited, and other information you voluntarily submit.
How We Use Information
Information collected through the website may be used to:
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Respond to inquiries and communicate with you
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Schedule appointments and provide requested services
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Send appointment reminders or service-related communications
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Improve website functionality, performance, and user experience
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Analyze website traffic and usage trends
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Maintain legal, ethical, and regulatory compliance
We do not sell your personal information.
Third-Party Tools and Services
We use third-party platforms to operate our website and provide services, including:
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PracticeBetter – A HIPAA-compliant platform used for scheduling, intake forms, secure communication, and patient portals
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Zoom – Used for telehealth services in a HIPAA-compliant manner
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Wix – Our website hosting provider, which uses cookies and performance tools
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Google Services – Including Google Analytics, Google Maps, reCAPTCHA, and embedded YouTube content
These services may collect information such as IP address, device type, browser information, pages visited, and usage patterns. Each third-party provider maintains its own privacy practices and policies.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Support core website functionality
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Analyze site traffic and usage
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Improve performance and user experience
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Enable embedded features such as maps, videos, and spam prevention tools
By continuing to use this website, you consent to the use of cookies as described in this policy. You may disable cookies through your browser settings; however, disabling cookies may affect certain site features.
Social Media and External Links
We maintain professional pages on platforms such as Instagram and Facebook. If you communicate with us through social media, the information you provide is subject to the privacy policies of those platforms. Our website may also contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
HIPAA and Protected Health Information
Information collected through our website prior to becoming a patient is not considered protected health information (PHI) under HIPAA.
Online appointment requests and general inquiries submitted through the website are not considered PHI until a formal patient relationship is established and secure intake procedures are completed.
If you become a patient, your personal health information is handled in accordance with HIPAA regulations. Patients are provided with a separate Notice of Privacy Practices through our secure intake process, which governs how PHI is used and disclosed during the course of care.
Your Rights
You may request to:
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Access or update personal information you have submitted
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Correct inaccurate information
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Request deletion of information, where legally permitted
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Withdraw consent for non-essential communications, where applicable
Requests may be submitted using the contact information below.
Security
We take reasonable administrative, technical, and physical measures to protect personal information. Secure platforms are used for handling sensitive data. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Bray Chiropractic & Wellness, LLC
📧 drbray@braychiro.com
📞 (203) 303-4760
📍 99 Citizens Dr., Suite 19, Glastonbury, CT 06033